Cloud Engineer (Managed Services)

JR United Kingdom; Woking; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Managed Service Provider is looking for a Cloud Engineer (Azure) to play a vital role in supporting customer systems and internal infrastructure. You'll be resolving complex technical challenges while leading efforts in automation and service optimisation. The benefits include generous holidays, an active learning environment, and a bonus scheme, making it a great opportunity for career growth.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

EAP

Learning and development focus

Qualifications

• Strong technical skills in Azure and Microsoft services.
• Certifications in Azure and Microsoft technologies required/recommended.
• 3rd-line support experience is essential.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and processes.

Skills

Problem-Solving

Team Player

Attention to Detail

Education

Microsoft AZ-104

Microsoft MS-900

Microsoft MD-102

Microsoft MS-220

Microsoft SC-300

Tools

Azure

Microsoft 365

Exchange

Intune

Job description

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Client:

Location:

woking, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.