Clinical Team Administrator

Cardiff and Vale University Health Board; Lancashire; On-site; GBP 21,000 - 24,000; Full time

Job summary

Cardiff and Vale University Health Board is recruiting an administrative professional to join the Fylde Coast Admin Team. You will provide day-to-day support to clinical teams, be the first point of contact, handle queries, and input data including referrals and discharges using Trust IT systems.

The role requires NVQ Level 3 in Customer Care or Business Administration (or equivalent), diary management experience, and strong MS Office skills.

Qualifications

• NVQ Level 3 in Customer Care or Business Administration or equivalent.
• Demonstrable commitment to continuous personal development and awareness of Mental Health Network issues.
• Knowledge of administrative procedures and practice; diary management experience as Secretary/Administrator.
• Experience in fast-moving, confidential, deadline-driven environments and supporting/minuting meetings.

Responsibilities

• Provide day-to-day administrative support to clinical teams, team leader and colleagues.
• Respond to queries, pass on complex matters to the appropriate staff and manage telephone and visitor contact.
• Minuting team meetings and recording staff supervisions/appraisals.
• Data input including referrals and discharges; produce letters using Trust IT systems.
• Monitor waiting lists and maintain effective relationships across departments.

Skills

Interpersonal skills

Organisational skills

Communication skills

Diary management

Data entry

Education

NVQ Level 3 in Customer Care or Business Administration - or equivalent experience

Tools

Microsoft Office

Excel

Job description

Cardiff and Vale University Health Board is recruiting an administrative professional to join the Fylde Coast Admin Team. You will provide day-to-day support to clinical teams, be the first point of contact, handle queries, and input data including referrals and discharges using Trust IT systems.

The role requires NVQ Level 3 in Customer Care or Business Administration (or equivalent), diary management experience, and strong MS Office skills.