Patient Care & Admin Coordinator

Cardiff and Vale University Health Board; Martlesham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training opportunities

Supportive team

Job summary

Cardiff and Vale University Health Board seeks a Care Co‑Ordinator for Martlesham Heath Surgery to coordinate patient care, support reception duties, and assist with medical secretary tasks.

The role includes clinical hub support, administration, and data handling with full training provided. You will join a friendly team, ensuring excellent patient experience within our expanding surgery.

Qualifications

• Experience in reception, medical administration or clerical tasks.
• Basic IT skills and data entry experience.
• Knowledge of NHS or Primary Care administration is desirable.
• Excellent organisational and communication skills.

Responsibilities

• Greet patients and manage reception enquiries and appointments.
• Prepare correspondence, handle referrals and medical records.
• Support practice operations and maintain confidential patient information.
• Provide cover in the clinical hub as needed.

Skills

Reception skills

Medical administration

Data entry

Microsoft Office

NHS/Primary care knowledge

Communication

Team player

Organisational skills

Patient-focused service

Tools

Microsoft Office

Job description

Cardiff and Vale University Health Board seeks a Care Co‑Ordinator for Martlesham Heath Surgery to coordinate patient care, support reception duties, and assist with medical secretary tasks.

The role includes clinical hub support, administration, and data handling with full training provided. You will join a friendly team, ensuring excellent patient experience within our expanding surgery.