Clinical Team Admin & Receptionist — Patient Care

NHS Jobs; South Pelaw; Remote; GBP 25,000 - 30,000; Full time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is hiring a full-time Clinical Team Administrator/Receptionist to join the North Durham Early Intervention in Psychosis Team based in Chester Le Street, Durham. The role involves greeting service users, handling calls, managing records, and supporting post and deliveries.

Applicants should have previous reception/clerical experience, customer service skills, and be prepared to work toward Level 3 in Business and Administration.

Qualifications

• BTEC Diploma/Level 2 qualification or equivalent, with willingness to work towards Level 3.
• Level 2 literacy and numeracy or O Level/GCSE equivalents (Maths/English).
• Experience in data entry and general office duties.

Responsibilities

• Greet service users on arrival and manage telephone calls.
• Maintain records and assist with post/deliveries and related duties.
• Use electronic systems with confidentiality and accuracy.

Skills

Data entry

Office admin

Customer service

Communication

Education

BTEC Level 2 or equivalent

Level 3 in Business Admin

Tools

Microsoft Office

Outlook

Excel

Job description

Tees Esk and Wear Valleys NHS Foundation Trust is hiring a full-time Clinical Team Administrator/Receptionist to join the North Durham Early Intervention in Psychosis Team based in Chester Le Street, Durham. The role involves greeting service users, handling calls, managing records, and supporting post and deliveries.

Applicants should have previous reception/clerical experience, customer service skills, and be prepared to work toward Level 3 in Business and Administration.