Clinical Team Administrator & Front Desk Coordinator

NHS Jobs; Chester-le-Street; Remote; GBP 21,000 - 28,000; Full time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a Clinical Team Administrator/Receptionist to join the North Durham Early Intervention in Psychosis Team based in Chester Le Street on a permanent basis. The role is full time (37.5 hours).

Responsibilities include greeting service users, handling calls, managing records and post, using Microsoft Office, and maintaining confidentiality with a high standard of customer service.

Qualifications

• BTEC Diploma/Level 2 qualification in relevant field OR equivalent experience, OR willingness to work towards Level 3 qualification in Business and Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade4 to 9)).

Responsibilities

• Greet service users on arrival and manage reception duties.
• Handle phone calls and manage records.
• Order supplies and manage post and deliveries.
• Utilise electronic systems and maintain confidentiality.
• Provide excellent customer service with calm, respectful conduct.

Skills

Data inputting

Microsoft Office

Confidentiality

Education

BTEC Diploma/Level 2 in relevant field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a Clinical Team Administrator/Receptionist to join the North Durham Early Intervention in Psychosis Team based in Chester Le Street on a permanent basis. The role is full time (37.5 hours).

Responsibilities include greeting service users, handling calls, managing records and post, using Microsoft Office, and maintaining confidentiality with a high standard of customer service.