Clinical Team Admin & Front Desk

NHS Jobs; North East; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is recruiting a full time Clinical Team Administrator / Receptionist for the North Durham Early Intervention in Psychosis Team in Chester Le Street, Durham. You will welcome service users, answer calls, manage records, and support post/deliveries while using electronic systems with professionalism.

Previous reception/clerical experience and strong customer service are essential.

Qualifications

• BTEC Diploma/Level 2 qualification in relevant field OR equivalent experience, OR willingness to work towards Level 3 qualification in Business and Administration.
• Key skills in literacy and numeracy Level 2 or equivalent (O Level/GCSE in Maths and English).
• Data inputting experience and general office duties knowledge.

Responsibilities

• Greeting service users on arrival and handling phone calls.
• Managing records, ordering responsibilities, and post/deliveries support.
• Using electronic systems with confidentiality and customer service at the forefront.

Skills

Data inputting

Customer service

Microsoft Office

Education

BTEC Diploma/Level 2 qualification in relevant field OR equivalent experience

Willingness to work towards Level 3 qualification in Business and Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Tees Esk and Wear Valleys NHS Foundation Trust is recruiting a full time Clinical Team Administrator / Receptionist for the North Durham Early Intervention in Psychosis Team in Chester Le Street, Durham. You will welcome service users, answer calls, manage records, and support post/deliveries while using electronic systems with professionalism.

Previous reception/clerical experience and strong customer service are essential.