Clinical Systems Support Analyst | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 30,000 - 42,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an EPR Clinical Systems Support Analyst to join the Clinical Systems Team. The post holder will assist EPR Workflow Analysts and Clinical Systems Support Leads in supporting systems within the Clinical Systems remit, including managing EPR accounts and data collection workbooks.

The role is onsite with a rota on-call service. This position involves providing user support, granting timely system access, and participating in

Responsibilities

• Management and creation of EPR accounts and related applications
• Management of appropriate Data Collection Workbook(s) (DCW)
• Providing a support service to users of systems
• Providing timely and accurate access to systems
• Provide basic management cover for other ICT systems
• To participate in the testing of new version releases for the systems managed
• Create and manage accounts for new users
• Deactivate accounts and user access for leavers
• To be responsible for allocating the most appropriate level of system access ensuring that users are provided with the login details and in accordance with ICT Security Policy
• To assist the EPR Workflow Lead(s) in the validation of training material primarily for the systems managed
• Become familiar with the basic administration of other ICT systems as directed to provide cover for the system specialists

Job description

Clinical Systems Support Analyst | University Hospitals Coventry and Warwickshire NHS Trust

An exciting opportunity for an EPR Clinical Systems Support Analyst has opened within the Clinical Systems Team at UHCW. The post holder will be responsible for assisting fellow EPR Workflow Analysts as well as Clinical Systems Support Leads specifically in relation to supporting systems which fall under the remit of the Clinical Systems Team.

The post also requires management & creation of EPR accounts, data collection workbooks & providing support to service users. An advanced job summary is available on the attached Description.

The role will be onsite based which also incorporates an rota On Call service.

Please be advised that sponsorship is not eligible for this post.

Interviews are proposed for week commencing 26th November.

Closing Date

Please be advised that this job advert will close as soon as sufficient applications have been received.

Some of the role duties include but are not limited to:

• Management and creation of EPR accounts and related applications
• Management of appropriate Data Collection Workbook(s) (DCW)
• Providing a support service to users of systems
• Providing timely and accurate access to systems
• Provide basic management cover for other ICT systems
• An advanced job summary is available on the attached Description.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Additional responsibilities

• To provide a comprehensive support service to users of the systems managed.
• Liaise with external users of the systems managed, providing support and advice as required, liaising with third party providers where appropriate.
• Management of appropriate Data Collection Workbook(s) (DCW).
• To undertake periodic audits of data e.g., to ensure compliance with the NHS Data Manual. This will include (but will not relate exclusively) to master files.
• To participate in the testing of new version releases for the systems managed.
• Create and manage accounts for new users.
• Deactivate accounts and user access for leavers.
• To be responsible for allocating the most appropriate level of system access ensuring that users are provided with the relevant log in details and in accordance with the ICT Security Policy.
• To assist the EPR Workflow Lead(s) in the validation of training material primarily for the systems managed.
• Become familiar with the basic administration of other ICT systems as directed to provide cover for the system specialists.

For further details of the role please see the attached job description.