EHR Senior Analyst – Patient Access and Flow

NHS Trust; Greater London; On-site; GBP 66,000 - 73,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust is seeking an EHR Senior Analyst to lead design, configuration, build and testing within the Epic EHR suite for the Patient Access and Flow team. The role involves collaboration with clinicians, managers and subject matter experts to optimise workflows aligned with Trust objectives.

You will join an experienced team, ensure governance and quality standards, provide end-user support, and contribute to upgrades and safe deployment.

Qualifications

• Educated to degree level or equivalent with specialist knowledge of EHRS and digital services incl. Epic certification.
• Higher professional clinical or management degree or equivalent.
• Epic certification knowledge or accreditation is preferred.

Responsibilities

• Lead design, configuration, build and testing of the Epic module, ensuring governance and quality standards.
• Analyse service needs with clinicians and managers to define best-practice workflows.
• Develop and support analysts; collaborate across EHR teams; contribute to upgrades, testing and deployment.

Skills

Epic certification

Analyst

Stakeholder engagement

Education

Degree level or equivalent

Higher professional degree (clinical/management)

Epic certification knowledge

Tools

Epic EHR

Springboard

Cadence

Grand Central

Prelude

Welcome

Job description

EHR Senior Analyst – Patient Access and Flow

NHS AfC: Band 8a

Main area Electronic Health Record Grade NHS AfC: Band 8a Contract Permanent Hours Full time - 37.5 hours per week Job ref 309-UCLH-8391944

Site UCLH, Maple House Town London Salary £66,274 - £73,496 Per annum inclusive of HCAS Salary period Yearly Closing 10/11/2026 23:59

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

University College London Hospitals NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

We are looking to recruit an enthusiastic Epic-certified/accredited professional with a keen interest in digital healthcare supporting our Patient Access (PA&F) Team.

The successful candidates will join an experienced and wider diverse team of analysts who support UCLH’s Epic EHR and our wider digital partnerships and be part of an internal team with expertise across Springboard, Cadence, Grand Central, Prelude, Springboard and Welcome.

Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.

Main duties of the job

The post holder leads the design, configuration, build and testing of their application module, ensuring delivery against governance, quality standards and project plans. Working with clinicians, operational managers and subject matter experts, they analyse service needs, define best practice workflows and support system optimisation aligned with Trust strategic objectives.

They develop and support analysts, collaborate across integrated EHR teams, and contribute to upgrades, testing and safe deployment of new functionality. The role includes resolving incidents, providing specialist end user support, and maintaining strong relationships with departmental leads to ensure effective, clinically aligned system use.

It is a requirement that candidates hold Epic certification or accreditation, ideally but not necessarily within the applications we are recruiting into. If you do not have certification/ accreditation within the relevant application, you will be required to undertake a period of training to obtain this. You will be fully supported by your manager and team throughout this process.
This is a hybrid role, requiring a minimum of one day on-site per fortnight, with flexibility to attend more frequently based on business needs, making it suitable for staff seeking a hybrid working opportunity.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person specification

Knowledge and Qualifications

• Educated to degree level or equivalent through experience and professional development.
• Higher professional clinical or management degree or equivalent.
• Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification.
• Good knowledge and understanding of NHS clinical, administrative and operational workflows.

Experience

• Relevant project management or improvement experience with a track record of delivery.
• Experience of change programmes while also developing and maintaining high standards of quality.
• A proven success in planning and effective implementation of software improvement plans.
• Experience of design, build, configuration and testing within Epic applications.

Skills and Abilities

• The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.

Specific Requirements

• Full understanding of and demonstrable commitment to the UCLH values.

At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points‑based system criteria, as applications that do not meet these requirements cannot be progressed. For more information about the criteria, please click here

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.