Digital Systems Analyst / Digital Systems Clinical Analyst

Cambridge University Hospitals; Cambridge; Remote; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Flexible working

Home or remote working

Part-time options

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Digital Systems Analyst to drive the design, development, and optimisation of the Epic EPR system across inpatient, outpatient, theatres, pharmacy, and labs. You will work closely with clinicians to align workflows with best practices and ensure secure, efficient service delivery.

You will analyse current processes, implement improvements, configure Epic to meet hospital needs, and provide user support, including a 24/7 on-call

Qualifications

• General education to degree level or equivalent experience.
• Post-registration professional qualification and experience.
• Epic certification/accreditation in at least one application.
• PRINCE/MSP or other project management qualification.
• Degree in IT, Health Informatics, or related field preferred.

Responsibilities

• Design, develop, and optimise the Epic EPR system across departments.
• Analyse workflows and align Epic with clinical best practices.
• Lead meetings and train staff on system functionalities.
• Provide user support and participate in on-call rota.

Skills

Analytical skills

Task management

Independence

Teamwork

Communication

Negotiation

Requirements translation

IT skills

Project management

Education

General education to degree level

Professional qualification and post-registration experience

Epic certification/accreditation

PRINCE/MSP or other project management qualification

Degree in IT/Health Informatics or related field

Tools

Epic EPR

Job description

Digital Systems Analyst / Digital Systems Clinical Analyst

Band 6

Main area Division B - Pharmacy Digital Analyst Grade Band 6 Contract Permanent Hours

• Full time
• Part time
• Flexible working
• Home or remote working

37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered.) Job ref 180-B-CVA1346

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division B Town Cambridge Salary £39,959 - £48,117 p.a. per annum Salary period Yearly Closing 04/11/2026 23:59 Interview date 16/11/2026

Job overview

As a Digital Systems Analyst, you will be responsible for the design, development, configuration, and optimisation of the Epic EPR system across various hospital departments and services, including inpatients, outpatients, theatres, pharmacy, laboratories, administration, and specialist clinical areas. Your role will involve working closely with clinicians, specialists, and staff to align the system with clinical best practices, optimise workflows, and support efficient service delivery.

You will analyse current workflows, recommend improvements, and configure the Epic EPR system to meet the hospital’s needs. Responsibilities include testing system functionality, ensuring security, and providing user support, including participation in a 24/7 on-call rota as and when required. Additionally, you will lead meetings, offer specialist advice on system capabilities, and train staff in key system functionalities.

Collaboration with cross-functional application teams will be essential to ensure the system's integrated functionality and compliance with legal and regulatory frameworks. Success in this role requires strong problem-solving skills, the ability to negotiate changes to clinical and administrative workflows, and the capacity to work independently to meet project deadlines.

You may also be involved in work across other digital systems across the Trust.

Main duties of the job

Responsible for the design, development, and optimisation of our Epic EPR system, with direct responsibility for broad changes to clinical and administrative practices and policies, affecting all hospital staff.
Regularly communicate with Trust staff to ensure the Epic EPR and application(s) meet service delivery and business needs, in line with agreed best practice processes.
Provide specialist advice to Trust staff and colleagues on the capabilities and optimisation potential of the Epic system.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 4th November 2026.

Interviews are due to be held on 16th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• General education to degree level, equivalent professional qualification or equivalent relevant experience
• Professional qualification and evidence of post registration experience
• Epic certification/accreditation in at least one application
• PRINCE/MSP or other project management qualification.
• A degree, preferably in IT, Health Informatics, or a related field

Experience

• Experience of delivering projects to tight deadlines
• Experience in workflow/process analysis and design
• Experience of delivery of benefits from the implementation of technology / services.
• Experience of collaborating with clinical staff, medical consultants, and other senior managers.
• Experience of working with the Epic EPR system.
• Experience of managing clinical and/or operational services within the NHS.

Knowledge

• Understanding of clinical, administrative and/or operational workflows and processes in a hospital setting.
• Understanding of change management principles
• Understanding of Information Governance and Confidentiality
• Understanding of NHS operational and/or clinical management.

Skills

• Analytical skills to assess and optimise workflows/processes and resolve problems
• Manage multiple tasks and conflicting deadlines, staying calm under pressure.
• Work independently and as part of a team, using initiative.
• Ability to focus for lengthy periods while managing interruptions.
• Communicate and present knowledge clearly and concisely to various audiences - both technical and non-technical stakeholders
• Negotiate and use effective persuasive techniques with senior level staff
• Ability to analyse complex workflows and translate into software requirements
• Comprehensive range of IT skills
• Proficiency in project management tools and methodologies including process improvement.

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.