Clinical Support Worker

NHS; Otley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service in West Yorkshire is looking for a Clinical Support Worker to provide high-quality nursing care. The role includes assisting patients, managing clinical supplies, and working within a supportive team. Applicants should demonstrate communication skills and a willingness to learn. This is an excellent opportunity for individuals aiming to develop their clinical expertise in a positive environment with benefits like NHS pensions and discounts.

Benefits

NHS Pensions

NHS Discounts (Blue light card)

Health & Wellbeing group

Supportive and friendly team

Qualifications

• Demonstrates motivation, reliability, and commitment to team working.
• Willing to undergo education/training for practice and service needs.
• Ability to handle medical equipment and undertake clinical procedures.

Responsibilities

• Provide high-quality nursing care to practice population.
• Assist patients and encourage self-care through health education.
• Contribute to the development, monitoring, and evaluation of care.

Skills

Understanding of clinical support role

Communication skills

Team working

Flexibility and adaptability

Time management

Education

Willing to work towards NVQ level 3 for Health Care Workers

Job description

Local Care Direct is a non-profit Social Enterpriseoperating across 24 hours a day, 7 days a week, 365 days a year, to providevarious primary and urgent health care services across West Yorkshire.

We are looking for a Clinical Support Worker

Location: Local Care Direct, Wharfedale General Hospital,Newell Carr Road, Otley, LS21 2LY

Shifts Available: To be discussed at interview

Main duties of the job

To be part of the health care team providing high quality and forward thinking nursing care to meet the holistic health care needs of the practice population.

To work to agreed practice standards and protocols.

About us

Nothing matters to us more than people - The way we treatour patients and the people who work for us; the way we do things and ourcommitment to keeping our promises are what we value most.

We do what we say we will do and we do it well - Local CareDirect is a Social Enterprise organisation providing a wide range of healthcareservices in Yorkshire. We are a community-owned organisation, independent fromthe NHS, and committed to putting patients first.

A few Benefits of working for Local Care Direct are:

NHS Pensions

NHS Discounts (Blue light card)

Modern working environment with a positive atmosphere

Health & Wellbeing group to support staff

Supportive and Friendly team

Annual Awards focused on raising money to support localcharity

Opportunity to build a clinical portfolio in face to face,ED Streaming, Walk in Centre, Urgent Treatment centre, home visiting andtelephone/video consultation.

Job responsibilities

Duties and Responsibilities:

The clinical support worker works under the direct supervision of the minor injuries nurse practitioners and is accountable to the Lead Nurse for their actions in undertaking delegated work. This is guided by standard procedures and requires a degree of initiative. The clinical support worker also provides support for other members of the UTC care team.

Undertakes agreed procedures to include: wound care, including wound closure application of plaster of Paris casts to limb injuries and general dressing and bandaging of minor injuries, 12 lead ECG placement.

Supporting patients who are anxious and or distressed.

Assists patients and where appropriate encourages self care and self management of injuries through health education

Refers to other members of the health care team as appropriate

Works within all relevant practice policies and procedures e.g. health and safety at work

Responsible for order and regulation of clinical supplies and upkeep of equipment within the department Actively contributes and promotes high standards for infection control in the clinical area

Contributes in the creation of confidential electronic patient records

Health promotion

Encourages and supports individuals, families and groups to address issues which affect their health and social well-being

Represents the interests of individuals and families when they are not able to do so themselves

Develops and maintains the health promotion material within the unit including displays for the waiting room

Manage and lead

Contributes to the development, monitoring and evaluation of care delivered by the health care team

Promotes effective communication and relationships within the team

Works collaboratively as a team member to achieve the objectives of the Urgent care contract and aspirations of the team

Partakes in clinical supervision for own development

Actively participates in Team meetings

Develops own knowledge and practice to meet objectives/changes in service

Manage and use information

Makes effective use of the IT system by ensuring the consistent and accurate entering of data and use of Read codes

Makes recommendations to raise standards of practice and service delivery

Identifies and supports the management of safeguarding of adults, children, young people.

Research and development

Contributes to practice/team audit/research activity as required

The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The jobholder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes

Person Specification

Experience

• Demonstrates an understanding of the role of the Clinical Support Worker
• Willing to develop clinical skills and competencies relevant to the role
• Demonstrates self awareness, i.e. strengths and weaknesses, personal qualities and skills
• Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
• Able to make judgements where there is more than a straightforward choice of options, e.g. options for treatment for wound care ( Training will be given as needed)
• Able to organise own time and workload, and cope with occasional last-minute changes
• Willingness to undergo education/ training for both practice and service needs
• Willingness to work towards professional and performance objectives (appraisal)
• Demonstrates motivation, reliability and commitment to team working and the development of others
• Flexibility, commitment and adaptability
• Demonstrates an ability to value the opinions of others
• Fitness to do the job
• Ability to work within manual-handing policy
• Ability to handle simple medical equipment and undertake clinical procedures (dexterity and manipulation skills)
• Frequent requirement for light physical effort for short periods
• Must either be Hepatitis B immune or be willing to undergo an immunisation course
• Concentration required daily, e.g. wound closure
• Ability to deal with occasional exposure to distressing circumstances or emotional events
• Ability to cope with occasional exposure to aggressive behaviour

Qualifications

• Willing to work towards the National Vocational Qualification level 3 for Health Care Workers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.