Clinical Services Administrator - Prescriptions & Records

Avon & Wiltshire Mental Health Partnership NHS Trust; Salisbury; On-site; GBP 21,000 - 24,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust in Salisbury is seeking a Band 3 Clinical Services Administrator to manage prescription records and process prescriptions for multiple doctors and prescribers. You will maintain accurate records, meet deadlines, and coordinate with prescribers, pharmacies, and service users.

The role requires a highly organised, caring and efficient individual who can work in a high-pressure environment and use MS Office/Excel effectively to support service

Qualifications

• IT skills with MS Office and Excel.
• Excellent organisational skills.
• Resilient and able to work under pressure.
• Able to manage time effectively.
• Good problem solving abilities.
• Kind, caring and understanding.
• Previous knowledge of prescription administration.

Responsibilities

• Maintaining accurate records on spreadsheets of prescription numbers.
• Maintaining accurate records on spreadsheets of prescriptions written/sent and where they are sent to.
• Auditing prescription records.
• Communicating with prescribers/pharmacies/service users/carers and care homes/family members and other staff on the phone, by email, on MS Teams and in person.
• Preparing prescriptions for prescribers and then processing them once they have been written including scanning, uploading onto service user records and posting/emailing.

Skills

MS Office

Excel

Organisational skills

Resilience under pressure

Time management

Problem solving

Caring mindset

Job description

Avon & Wiltshire Mental Health Partnership NHS Trust in Salisbury is seeking a Band 3 Clinical Services Administrator to manage prescription records and process prescriptions for multiple doctors and prescribers. You will maintain accurate records, meet deadlines, and coordinate with prescribers, pharmacies, and service users.

The role requires a highly organised, caring and efficient individual who can work in a high-pressure environment and use MS Office/Excel effectively to support service