Clinical Office Administrator - ED & Acute Care Support

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 24,000 - 26,000; Full time

Job summary

Ashford and St. Peter's Hospitals NHS Foundation Trust is seeking a Band 3 administrative support to back the Divisional PA and UEC Consultant team.

The role involves handling clinic letters, reports and patient enquiries, using Cerner and FirstNet, and maintaining vital office systems across ED and acute physician services. You will prioritise requests, retrieve records, support communications between the Trust, GPs, patients and multidisciplinary teams, and participate in training and staff

Qualifications

• Experience providing administrative support in a clinical or hospital setting.
• Ability to manage patient and GP enquiries with tact and confidentiality.
• Proficient in maintaining accurate records and routine office tasks.

Responsibilities

• Process clinic letters and reports using Cerner and FirstNet.
• Maintain clinical office systems, filing, scanning and photocopying.
• Support daily/weekly clinical reporting and administrative tasks.

Skills

Administrative support

Office administration

Communication

Record keeping

Tools

Cerner

FirstNet

Job description

Ashford and St. Peter's Hospitals NHS Foundation Trust is seeking a Band 3 administrative support to back the Divisional PA and UEC Consultant team.

The role involves handling clinic letters, reports and patient enquiries, using Cerner and FirstNet, and maintaining vital office systems across ED and acute physician services. You will prioritise requests, retrieve records, support communications between the Trust, GPs, patients and multidisciplinary teams, and participate in training and staff