Clinical Measurements Admin support/Receptionist

TN United Kingdom; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established healthcare provider is seeking a motivated individual to join their team at Barts Health Trust. This role offers the opportunity to contribute to a positive patient experience by greeting patients, managing appointments, and ensuring compliance with information governance. The organization is dedicated to providing safe, compassionate care and values inclusion and teamwork. Ideal candidates will possess strong communication skills and a good educational background, alongside a commitment to patient confidentiality. Join a forward-thinking team and help shape the future of healthcare in east London.

Qualifications

• Good School/College education required.
• Computer skills, especially in Excel, are necessary.

Responsibilities

• Greet patients and visitors professionally.
• Ensure correct patient identification on arrival.
• Handle enquiries and assist with patient registrations.

Skills

Good telephone manner

Punctuality

Interpersonal skills

Effective oral communication

Computer skills (Excel)

Education

Good School/College education

Job description

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Clinical Measurements Admin support/Receptionist, London

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Client:

Barts Health NHS Trust

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5d1dc99fda67

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job overview

We are currently seeking a forward-thinking, dynamic, motivated individual to work within Barts Health Trust. This position is based in Foxglove, Clinical Measurements, Newham University Hospital.

The role requires the post holder to have efficient and effective work systems that result in a positive patient experience. Previous experience and knowledge of hospital patient IT systems would be helpful.

We have a supportive environment for training and development. Good communication and IT skills are essential.

*PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*

Check your eligibility before applying, especially if on a Health and Care Visa or Skilled Worker Visa.

Main duties of the job

1. Greet patients and visitors professionally and warmly.
2. Keep the reception area tidy, compliant with Information Governance guidelines.
3. Ensure correct patient identification upon arrival.
4. Handle enquiries professionally.
5. Communicate effectively with clinicians, admin, and staff.
6. Vet and book referrals according to urgency.
7. Assist in registering new patients.
8. Verify patient demographics on CRS.
9. Send out patient appointments via letter and text.
10. Assist with Call & Remind services.

Working for our organisation

Barts Health is one of the largest NHS trusts, committed to excellence and innovation, providing safe and compassionate care in east London and beyond.

Our vision is to be a high-performing, innovative NHS hospital group renowned for safety and high standards, and a great place to work, guided by our WeCare values.

We promote inclusion and support an inclusive working environment where everyone feels a sense of belonging.

Detailed job description and main responsibilities

The full job description and person specification outline key tasks, qualifications, skills, experience, and knowledge required. Please view the attached documents for details.

Person specification

Qualifications

• Good School/College education
• Numerate and literate
• Computer skills such as Excel

Experience

• Knowledge of the NHS and related services
• Understanding patient confidentiality
• Previous experience in a similar role

Skills

• Good telephone manner
• Punctuality
• Ability to work in a multidisciplinary team
• Good interpersonal and oral communication skills