Clinical Deputy Manager (RMN /RGN)

EQ Care Group; Redhill; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

½ day off for your birthday

Blue Light Discount Card

28 days of annual leave (pro rata)

Salary advance scheme

Contributory pension

Dedicated Learning & Development

Team member rewards

Free meals on shift

Free tax review service

Refer a friend scheme

Job summary

Willow Lodge in Redhill seeks a Clinical Deputy Manager to lead the clinical team, support the home manager and oversee rotas, annual leave, training and attendance records. You will liaise with authorities, conduct clinical assessments and contribute to daily leadership reporting.

Strong safeguarding knowledge, CQC compliance and people-focused care are essential. You will be on-call out of hours to support the team and ensure continuity during manager absences at Willow Lodge.

Qualifications

• Strong verbal and written communication skills.
• Experience within a similar environment.
• Valid NMC Pin - no restrictions.
• Proficiency in IT, including Microsoft Office and internal applications; ability to learn new systems quickly.
• Ability to work collaboratively as part of a team and independently.

Responsibilities

• Provide assurance to the home manager that the service is safe, effective, caring, responsive and well-led.
• Support with the production of action plans against audit findings and ensure actions are completed on time.
• Represent the Willow Lodge brand with a professional and welcoming presence for staff, residents and visitors.
• Liaise with residents, staff, GPs and multi-disciplinary teams to promote excellent care.
• Undertake regular supervisions and annual appraisals of Registered Nurses and Team Leaders.

Skills

Verbal and written communication

Experience in similar environment

NMC PIN

IT proficiency

Team collaboration

Tools

Microsoft Office

Job description

Willow Lodge, Shrewsbury Road, Redhill, Surrey, RH1 6BH

Role Overview

As the Clinical Deputy Manager at Willow Lodge, you will be a key member of the management team and play an integral part of the home. You will support the home manager, completing team member rotas, annual leave, training allocation and attendance records. You will lead the clinical team, liaise with local authorities, social services and undertake clinical assessments. You will also complete the daily leadership report and attend operational review meetings. You will establish good relationships with people who live in the home, their families, friends, and team members, We ask that you support and advise the team members within the home during working hours as well as during out of hours via on call arrangements. You will also take responsibility for Willow Lodge during periods of absence of the Home Manager.

Can you motivate teams to continuously deliver quality? Do you have strong organisational and management skills? Do you have excellent understanding of safeguarding, CQC regulations, and compliance guidelines? Do you have a big heart and above all do you care about people? If so, we would like to hear from you.

Responsibilities and Duties

• Provide assurance to the home manager that your service is safe, effective, caring, responsive and well-led.
• Support with the production of action plans against audit findings and ensuring that actions are completed within the specified timescales.
• Represent the Willow Lodge brand by maintaining a professional and welcoming presence for all team members, residents, and visitors.
• To liaise with people who live and work in the home along with, GPs’ and other multi-disciplinary team members to promote excellent care
• Undertake regular supervisions and annual appraisals of all Registered Nurses and Team Leaders ensuring that the team have access to development opportunities

Skills, Qualifications and Abilities

• Strong verbal and written communication skills.
• Experience within a similar environment
• Valid NMC Pin - no restrictions
• Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
• Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.

The Care Home and Company

Willow Lodge is to open in the Autumn of 2026. Our newly built 78-bed nursing and dementia specialist care home, which includes 2 dedicated respite studios in the heart of Redhill, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, Willow Lodge is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at Willow Lodge.

To find out more information about EQ Care, please visit our website: www.eqcare.org

Benefits of working at EQ Care

• ½ day off for your birthday – start your celebrations early!
• Blue Light Discount Card – access exclusive savings and offers.
• 28 days of annual leave (pro rata) – enjoy a healthy work-life balance.
• Salary advance scheme (Level) – access earned pay when you need it.
• Contributory pension – helping you plan for your future.
• Dedicated Learning & Development – continuous training and career growth opportunities.
• Team member rewards – recognising and celebrating your hard work.
• Free meals on shift – enjoy a meal on us while you work.
• Free tax review service – making sure you keep more of what you earn.
• Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)

Please note: If you are not a UK resident, you must already have the legal right to work in the UK, with at least 14 months remaining on your visa. We are unable to offer visa sponsorship.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice