Clinical Administration Specialist - Flexible Hours & NHS Benefits

The Methodist Church in Britain; Harrogate; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Access to NHS Pension

Time for you day

Welcome payment for some posts

Refer a friend scheme

Training and development opportunities

Flexible working

Health and Wellbeing programmes

Up to 33 days annual leave

Job summary

The Clinical Administrator role supports the North Yorkshire Horizons service operated by Spectrum Community Health CIC, coordinating prescription batching, clinic bookings, and reporting across hubs. Some travel to sites is required, with occasional evening or weekend work and the use of your own vehicle.

You will hold an NVQ 3 in Business Administration and work to maintain KPI data, rotas, and auditable prescribing records, while keeping teams informed and patients advised on queries.

Qualifications

• NVQ 3 in Business Administration is essential.
• Demonstrable experience in an administrative environment with computerised data systems.
• Understanding of confidentiality and related legal and policy requirements.

Responsibilities

• Act as first point of contact for prescription and controlled drug stationery matters.
• Coordinate batch prescribing: run reports, generate, sign and distribute prescriptions to community pharmacies.
• Liaise between the clinical team, clients and pharmacies to keep auditable prescribing directives.
• Manage clinical rotas and booking systems, including adding rotas to System 1.
• Support the smooth running of clinics across the hubs.
• Advise patients on prescription or appointment queries, de-escalating those who are distressed.
• Run reports and complete audits, supporting KPI compliance.
• Attend meetings and take minutes.
• Maintain accurate S1 records and interpret KPI data from Humankind quality team.
• Keep equipment, stock and stationery at adequate levels.
• Travel to sites as required, with access to own vehicle.

Skills

Confidentiality

MS Word

MS Excel

MS Outlook

MS Teams

Communication

Data entry

Teamwork

Education

NVQ 3 Business Administration

Tools

System 1

Job description

The Clinical Administrator role supports the North Yorkshire Horizons service operated by Spectrum Community Health CIC, coordinating prescription batching, clinic bookings, and reporting across hubs. Some travel to sites is required, with occasional evening or weekend work and the use of your own vehicle.

You will hold an NVQ 3 in Business Administration and work to maintain KPI data, rotas, and auditable prescribing records, while keeping teams informed and patients advised on queries.