Clinical Admin Team Lead - Flexible Hours & Impact

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 18,000 - 24,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a Clinical Admin Team Lead for its MSK, ENT, Vasectomy and Pod Surgery portfolio. The role is a 25-hour clinic support team lead position, aligned with the Leadership team and Administration Service Manager.

The successful candidate will drive quality improvement across the administration service, with opportunities for supervision, mentorship, and flexible location across Dorset.

Qualifications

• Experience leading administrative teams.
• Excellent communication and people skills.
• Strong organisational and process-improvement capabilities.

Responsibilities

• To manage the clinic support administrators on a day-to-day basis ensuring that the administrative needs of the services are achieved to the required standards.
• To ensure patients and all contacts to the service are dealt with in a friendly and professional manner and that the experience is positive.
• To work within the Leadership Admin Team to deliver an efficient Administrative Service supporting MKS, Physio, ENT, Vasectomy, Pod Surgery.
• To lead on systems and processes associated with clinical administraton.
• To lead on the wellbeing and development of the administration workforce.
• To lead on management of the clinic environment.

Skills

Team leadership

Administration management

Stakeholder liaison

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a Clinical Admin Team Lead for its MSK, ENT, Vasectomy and Pod Surgery portfolio. The role is a 25-hour clinic support team lead position, aligned with the Leadership team and Administration Service Manager.

The successful candidate will drive quality improvement across the administration service, with opportunities for supervision, mentorship, and flexible location across Dorset.