Administration Lead — Flexible Hours & Impact

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Flexible working hours

Excellent pension scheme

Annual leave entitlement

Wagestream access

On-site Nursery

On-site cafes with staff discounts

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking an Administration Lead to coordinate day-to-day administrative activity, support ESR and recruitment processes, and maintain smooth operations across the department.

You will manage complex diary schedules, support departmental meetings, ensure compliance with Patient Access Policy, and provide high-quality administrative support in a fast-paced, collaborative NHS environment.

Qualifications

• Experience coordinating ESRs and recruitment processes.
• Experience managing administrative workloads and staffing during sickness or peak periods.
• Ability to monitor patient waiting lists and ensure compliance with policy.
• Experience coordinating outpatient and inpatient clinics.

Responsibilities

• Assist in day-to-day management of the administrative team, ensuring tasks are efficiently distributed and deadlines are met, while resolving any staffing issues or operational challenges.
• Support the management of ESRs and recruitment processes for the department.
• Monitor and manage the administrative workload, adjusting staffing levels during sickness or increased workload, ensuring all duties are covered efficiently.
• Support the Administration Manager in maintaining accurate patient waiting lists and ensuring compliance with the Patient Access Policy, reducing the risk of breaches.
• Coordinate administrative tasks related to outpatient and inpatient clinics, ensuring that all activities are efficiently supported and scheduled.
• Provide core administrative support for the department, inclusive of administering identified departmental meetings and forums, utilising digital tool to record, track and hold oversight of actions as needed.

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking an Administration Lead to coordinate day-to-day administrative activity, support ESR and recruitment processes, and maintain smooth operations across the department.

You will manage complex diary schedules, support departmental meetings, ensure compliance with Patient Access Policy, and provide high-quality administrative support in a fast-paced, collaborative NHS environment.