Clinical Admin Team Lead - 25h, Flexible & Growth

Dorset HealthCare University NHS Foundation Trust; Poole; Hybrid; GBP 17,000 - 21,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a Clinical Admin Team Lead for a 25-hour Clinic Support Team Lead role across MSK, ENT, Vasectomy and Podiatry portfolios. The post involves working with the Leadership team under the Administration Service Manager and a focus on quality improvement within the administration service.

The role requires a DBS check funded by the Trust; visa sponsorship is not available.

Qualifications

• NVQ 3 in Customer Service or equivalent.
• 5 GCSEs grades A-C or equivalent.
• Administrative/Management Qualification. ECDL or other IT qualification.

Responsibilities

• Manage the clinic support administrators on a day-to-day basis to meet service standards.
• Ensure patients and all contacts are dealt with in a friendly and professional manner.
• Lead on systems and processes for clinical administration.

Skills

NVQ 3 in Customer Service

GCSEs (5 A-C)

Administrative/ManagementQualification

Tools

Microsoft Office

SystmOne

E-Referral system

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a Clinical Admin Team Lead for a 25-hour Clinic Support Team Lead role across MSK, ENT, Vasectomy and Podiatry portfolios. The post involves working with the Leadership team under the Administration Service Manager and a focus on quality improvement within the administration service.

The role requires a DBS check funded by the Trust; visa sponsorship is not available.