Clinical Admin & Records Coordinator

Norfolk Primary Care C.I.C.; Great Yarmouth; On-site; GBP 21,000 - 29,000; Full time

Job summary

Norfolk Primary Care C.I.C. is seeking an Administrator to provide wide-ranging administrative support to the multidisciplinary team. The role focal points include processing letters, managing correspondence, and acting as the central contact for patients while coordinating with external agencies.

HOURS: 37.5 per week. Salary £24,852.66. The post requires accurate record-keeping, handling emails, and ensuring timely communication across teams and with patients.

Qualifications

• Wide range of administrative duties and support to the multidisciplinary team
• Accurate processing of correspondence including emails, letters and tasks
• Frontline contact for patients and liaising with external agencies

Responsibilities

• Processing of letters and coding diagnoses and procedures including cancer diagnoses and QOF input
• Linking to expiring codes and managing recalls
• Transferring safeguarding concerns to GP and handling related documents
• Scanning and post processing the Royal Mail and hospital post twice daily
• Answering the admin/referral line and taking calls from staff via bypass number
• Emails monitored daily and actioning messages from patients, professionals and third parties

Job description

Norfolk Primary Care C.I.C. is seeking an Administrator to provide wide-ranging administrative support to the multidisciplinary team. The role focal points include processing letters, managing correspondence, and acting as the central contact for patients while coordinating with external agencies.

HOURS: 37.5 per week. Salary £24,852.66. The post requires accurate record-keeping, handling emails, and ensuring timely communication across teams and with patients.