Clinical Admin & Patient Services Coordinator

Kent Community Health NHS Foundation Trust; Brompton; On-site; GBP 23,000 - 30,000; Full time

Job summary

Kent Community Health NHS Foundation Trust in Medway is seeking a Medical Secretary to support clinicians and deliver a professional, responsive administrative service to patients and partners. You will manage clinical correspondence, maintain patient records and databases, assist clinic administration and respond to enquiries from patients and colleagues.

If you thrive in a busy team and value accuracy and good communication, this role offers variety and the chance to make a real difference in

Qualifications

• This role requires experience producing professional correspondence.
• Proficiency in Microsoft Office and patient records management.
• Ability to manage competing priorities and respond to enquiries.
• Organised and accurate administrative support for clinical teams.

Responsibilities

• Process clinical correspondence and maintain patient records and databases.
• Support clinic administration and respond to enquiries from patients and clinicians.
• Review and amend clinical letters produced via dictation, ready for distribution.
• Assist with referrals, imaging requests, MDT outcomes and information management.
• Provide a professional, friendly and efficient service to patients and colleagues.

Skills

Microsoft Office

Customer service

Administrative support

Communication

Clinical correspondence

Education

Tools

Digital dictation system

Electronic patient records

Job description

Kent Community Health NHS Foundation Trust in Medway is seeking a Medical Secretary to support clinicians and deliver a professional, responsive administrative service to patients and partners. You will manage clinical correspondence, maintain patient records and databases, assist clinic administration and respond to enquiries from patients and colleagues.

If you thrive in a busy team and value accuracy and good communication, this role offers variety and the chance to make a real difference in