Healthcare Admin & Operations Coordinator

NHS Jobs; Northfleet; On-site; GBP 22,000 - 28,000; Full time

Job summary

Kent Community Health NHS Foundation Trust is seeking an Administration Officer to provide support across HR, finance and digital services for Primary Care Networks and clinical services. Based in Gravesend with occasional travel, you will help coordinate meetings, maintain records and assist with reporting and project tasks.

You will handle patient data with confidentiality, support service mobilisation, and ensure compliance with health regulations while delivering a high-quality customer

Qualifications

• Experience in administration for HR, finance and digital services.
• Strong organisational skills and attention to detail.

Responsibilities

• Provide support to the Head of Operations and Operations Lead as required.
• Coordination of various monthly meetings (logistics, preparing and sending papers, taking minutes and action points, following up actions).
• Maintaining accurate and up-to-date information on Primary Care Networks and their member practices.
• Attending PCN Meetings as required taking notes and actions.
• Support the digital agenda, promote usage of digital services and serve as an important notification portal for the Primary Care Network member Practices.
• Undertake key operational tasks as outlined by Admin Supervisor and Operations Lead.
• Contribution to and submission of appropriate returns and reports as delegated by management to the relevant bodies.
• To undertake basic project management tasks.
• Document management e.g. production of proposals, briefing papers
• To maintain a risk and issues log
• To ensure a good working knowledge of national and local policies and procedures relating to Primary Care Networks.
• To support the sharing of best practices and learning across DGS Health and Primary Care Networks (PCNs).
• To ensure effective communication between DGS Health, PCNs and commissioners.
• To offer a high-quality customer experience for member PCNs as subscribers of the service.
• Master scheduling techniques, ensuring efficient coordination of appointments and managing calendars for healthcare providers.
• Learn to organise and maintain patient records, including data entry, updates, and confidentiality protocols.
• Understand the importance of providing excellent service to patients and stakeholders, addressing enquiries and concerns professionally, including call-handling skills
• Acquire knowledge of relevant healthcare regulations, policies, and procedures to ensure compliance with administrative tasks.
• Enhance collaboration with healthcare professionals, administrators, and support staff to ensure smooth operations.
• Adherence to CQC regulations and updating knowledge on all Health and Safety regulations to promote safe working

Job description

Kent Community Health NHS Foundation Trust is seeking an Administration Officer to provide support across HR, finance and digital services for Primary Care Networks and clinical services. Based in Gravesend with occasional travel, you will help coordinate meetings, maintain records and assist with reporting and project tasks.

You will handle patient data with confidentiality, support service mobilisation, and ensure compliance with health regulations while delivering a high-quality customer