Clinic Services Reception & Admin Specialist

NHS Jobs; Whitstable; Hybrid; GBP 17,000 - 19,000; Full time

Job summary

Whitstable Medical Practice in Whitstable, Kent, is seeking a Clinical Services Receptionist/Administrator (Dual Role). This role blends patient-facing reception duties with office-based administration to support clinics, manage enquiries, appointments, referrals and update clinical databases.

The post is part of a busy NHS primary care team with a Monday/Tuesday/Thursday schedule and a Friday off. Starting pay is £12.71 per hour, rising to £13.15 after a 6-month probation; strong IT skills and

Qualifications

• Good general education including minimum Grade C GCSE English Language and Maths or equivalent qualification.

Responsibilities

• Handle patient enquiries by phone and in person; book appointments for clinics.
• Assist with day-to-day running of busy services; action referrals and book into clinics.
• Maintain clinical databases and activity data; support stock ordering and room preparation.
• Prepare clinic rooms each morning; ensure paperwork for clinicians is ready.

Skills

Reception experience

Administrative skills

IT skills

EMIS knowledge

Teamwork

Education

GCSE English & Maths

Tools

EMIS

Microsoft Office

Job description

Whitstable Medical Practice in Whitstable, Kent, is seeking a Clinical Services Receptionist/Administrator (Dual Role). This role blends patient-facing reception duties with office-based administration to support clinics, manage enquiries, appointments, referrals and update clinical databases.

The post is part of a busy NHS primary care team with a Monday/Tuesday/Thursday schedule and a Friday off. Starting pay is £12.71 per hour, rising to £13.15 after a 6-month probation; strong IT skills and