Clinical Admin & MDT Support Specialist

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Carlton Colville; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Dragonfly Unit in Carlton Colville, Lowestoft, is part of Norfolk and Suffolk NHS Foundation Trust. This substantive full-time role supports the MDT and clinical team with a range of administrative duties, including minute-taking, diary management, and records updates.

You will provide reception cover, type letters, maintain confidentiality, and work with MS Office and the Lorenzo system. Training will be provided, and you will join a friendly, busy team.

Qualifications

• Experience with minute taking is essential.
• Good office-based skills required; training provided.
• Ability to manage detailed information with confidentiality.
• Excellent communications and interpersonal skills.
• Experience in administration and customer service preferred.

Responsibilities

• Provide admin support to the MDT and clinical team.
• Take and transcribe minutes for meetings.
• Cover reception and manage diary appointments.
• Type letters and update service user records.
• Use Microsoft Office applications and NHS clinical systems as required.

Skills

Minute taking

Reception cover

Diary management

Letters typing

Records management

General admin

MS Office

Tools

Word

Excel

Outlook

Lorenzo

Job description

The Dragonfly Unit in Carlton Colville, Lowestoft, is part of Norfolk and Suffolk NHS Foundation Trust. This substantive full-time role supports the MDT and clinical team with a range of administrative duties, including minute-taking, diary management, and records updates.

You will provide reception cover, type letters, maintain confidentiality, and work with MS Office and the Lorenzo system. Training will be provided, and you will join a friendly, busy team.