Clinical Team Administrator

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Carlton Colville; Presencial; GBP 21.000 - 25.000; Jornada completa

Descripción de la vacante

The Dragonfly Unit in Carlton Colville, Lowestoft, is part of Norfolk and Suffolk NHS Foundation Trust. This substantive full-time role supports the MDT and clinical team with a range of administrative duties, including minute-taking, diary management, and records updates.

You will provide reception cover, type letters, maintain confidentiality, and work with MS Office and the Lorenzo system. Training will be provided, and you will join a friendly, busy team.

Formación

• Experience with minute taking is essential.
• Good office-based skills required; training provided.
• Ability to manage detailed information with confidentiality.
• Excellent communications and interpersonal skills.
• Experience in administration and customer service preferred.

Responsabilidades

• Provide admin support to the MDT and clinical team.
• Take and transcribe minutes for meetings.
• Cover reception and manage diary appointments.
• Type letters and update service user records.
• Use Microsoft Office applications and NHS clinical systems as required.

Conocimientos

Minute taking

Reception cover

Diary management

Letters typing

Records management

General admin

MS Office

Herramientas

Word

Excel

Outlook

Lorenzo

Descripción del empleo

The 12-bedded Dragonfly Unit is based in Carlton Colville, Lowestoft and is for age 13-17 year old young people requiring admission whilst receiving inpatient mental health treatment.

We are currently seeking an enthusiastic and motivated Clinical Team Support Administrator for the Dragonfly Unit based at Carlton Court Hospital in Lowestoft. This team is part of our Suffolk Children's, Family and Young People's services in the Norfolk and Suffolk Foundation Trust. This post is a substantive full time post . The post holder will have varied Admin duties including minute-taking, reception cover, arranging meetings, diary management, typing of letters, updating service users records and providing general support to the MDT and clinical team. The Post Holder will provide administration support to our very busy unit and would be expected to work alongside the wider admin team based within this area.

Good office-based skills would be required; however, full training will be provided.

Experience of minuting meetings is essential in this role.

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing detailed complex information and maintaining astrong degree of confidentiality?, You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience and will also have excellent customer service skills and administration experience.

You will be joining a dedicated friendly team in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage, as well as Minute Taking.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.