Clinical Admin Coordinator – Endoscopy Services

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 23,000 - 27,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a Band 3 Administrator or Coordinator - Clinical to provide confidential, comprehensive administrative services to Endoscopy Managers. The role supports service delivery across Heartlands Hospital with occasional cross-site travel to Solihull for meetings or training.

Key responsibilities include diary and meeting coordination, data entry, records maintenance, and liaison with patients and clinical staff to ensure smooth patient

Qualifications

• GCSE English and Maths (Grade A-C / 9-4).
• NVQ Level 3 in Business Administration or equivalent administrative experience.
• IT qualification such as ECDL.
• RSA Level 3 typing or equivalent experience within administrative environment.

Responsibilities

• Providing day to day administrative and coordination support to the clinical Manager, supporting service delivery.
• Managing and coordinating diaries, clinics, meetings, or service activities as required, ensuring effective use of clinical time.
• Organising and supporting meetings, including preparation of agendas, collating papers, and taking accurate minutes when required.
• Processing, prioritising, and responding to correspondence, referrals, and enquiries in a timely and professional manner.
• Supporting routine monitoring and administration processes, including data entry, reporting, and maintaining accurate records and databases.
• Liaising with patients, carers, clinical staff, and other departments to support effective communication and coordination of care.
• Maintaining filing systems and patient/service records in accordance with Trust policies, confidentiality, and information governance standards.
• Supporting ordering and stock control processes or basic financial administration in line with local procedures, where required.

Job description

University Hospitals Birmingham NHS Foundation Trust is seeking a Band 3 Administrator or Coordinator - Clinical to provide confidential, comprehensive administrative services to Endoscopy Managers. The role supports service delivery across Heartlands Hospital with occasional cross-site travel to Solihull for meetings or training.

Key responsibilities include diary and meeting coordination, data entry, records maintenance, and liaison with patients and clinical staff to ensure smooth patient