Clinical Administration Specialist

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 18,000 - 23,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an administrative coordinator to manage dictation, process referrals, and maintain filing systems. You will coordinate appointments, ensure accurate archiving, and support the department with post management and scheduling needs.

The role requires strong organisational and communication skills, with experience in NHS systems and Microsoft Office. A patient-focused, proactive approach is essential.

Qualifications

• ECDL or NVQ3 in Business Administration or equivalent is required.
• Experience in a busy administrative environment and NHS scheduling systems.
• Proficient in Microsoft Office and general office procedures.

Responsibilities

• Manage dictation and ensure clinical correspondence is quality checked and dispatched promptly.
• Maintain manual and electronic filing systems and archive documents accurately.
• Process referrals, generate waiting lists and coordinate appointments and procedures.
• Ensure clinical events are recorded with appropriate outcomes and follow-up where needed.

Skills

Good organisational skills

Excellent written communication

Able to present information

Empathetic approach to dealing with/en

Education

ECDL or NVQ3 in Business Administration

Key Skills level 2 in Literacy

Tools

Outlook

Word

Excel

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking an administrative coordinator to manage dictation, process referrals, and maintain filing systems. You will coordinate appointments, ensure accurate archiving, and support the department with post management and scheduling needs.

The role requires strong organisational and communication skills, with experience in NHS systems and Microsoft Office. A patient-focused, proactive approach is essential.