Band 3 Admin & Referral Coordinator (NHS)

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; Presencial; GBP 26.000 - 27.000; Jornada completa

Descripción de la vacante

Birmingham and Solihull Mental Health NHS Foundation Trust is hiring a Band 3 Administrator for Northcroft. The role focuses on comprehensive administrative support within the Forward Thinking Birmingham division, handling referrals, discharge processing, and clerical tasks in a fast-paced NHS environment.

The post requires careful multitasking, attention to detail, and strong IT skills to manage diaries, correspondence and patient management systems such as RiO, ESR, Eclipse, and Integra.

Formación

• Computer literacy and ability to use basic IT systems.
• Understanding of confidentiality and the Data Protection Act.
• Ability to work as a member of a team with good communication.
• Five GCSEs including Maths and English.

Responsabilidades

• Provide administrative support to Forward Thinking Birmingham division.
• Coordinate MHST team processes and manage shared email inboxes.
• Maintain the Case Discussion spreadsheet tracker and update actions.
• Support patient referrals and use RiO to register and discharge patients.
• Type appointment letters and draft clinical/discharge letters.
• Provide diary management and assist with meetings or training materials.
• Prepare agendas, papers, and take notes or minutes for meetings.
• Familiar with ESR, Eclipse, Integra and other electronic systems.

Conocimientos

Computer literacy

Confidentiality and data protection

Teamwork

Planning and organisation

Educación

5 GCSEs including Maths and English

Descripción del empleo

Birmingham and Solihull Mental Health NHS Foundation Trust is hiring a Band 3 Administrator for Northcroft. The role focuses on comprehensive administrative support within the Forward Thinking Birmingham division, handling referrals, discharge processing, and clerical tasks in a fast-paced NHS environment.

The post requires careful multitasking, attention to detail, and strong IT skills to manage diaries, correspondence and patient management systems such as RiO, ESR, Eclipse, and Integra.