Clinic Manager

OPTICAL EXPRESS; Birmingham; On-site; GBP 45,000; Full time

Job summary

A leading private healthcare provider in Birmingham is seeking a Clinic Manager to lead a high-performing team. The role offers a competitive salary of £45,000 plus bonuses and provides structured training, generous holidays, and opportunities for personal development. Ideal candidates will have at least three years of management experience in relevant sectors and proven leadership skills. Join us in transforming lives through better eye health.

Benefits

Generous salary

Industry leading bonuses

29 days holiday

Staff discounts

Pension plan

Qualifications

• Minimum of three years management experience in related sectors.
• Experience in target driven and fast-paced environments.
• Excellent organizational and communication skills.

Responsibilities

• Lead and manage a high performing team.
• Deliver outstanding customer service.
• Ensure compliance with policies and procedures.

Skills

Management experience

People management

Communication skills

Organizational skills

P&L management

Problem-solving

Knowledge of HR policies

Job description

Job Title - Clinic Manager

Location - Birmingham

Hours - 40 hrs per week, Full Time

Salary - £45,000 plus bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intra‑ocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it's a privilege to transform the lives of so many.

Key Responsibilities

• Leading, motivating and managing a high performing team.
• Delivering industry leading customer service.
• Making our vision and values live and breathe.
• Effective team rostering, ensuring we have the right people in the right place at the right time.
• P&L management, taking every opportunity to minimize costs and maximize revenue.
• Ensuring audit, policies, procedures and medical governance standards are met at all times.

Why should you apply?

As a Clinic Manager working for Optical Express you will receive structured training and ongoing support to achieve success through the development of your team, world class service, exacting standards and financial rigor. As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts. Finally, it's an opportunity to join the UK's market leader within the rapidly expanding aesthetic, cosmetic and optical industries; you too could be changing lives by helping people to achieve greater self‑confidence through better skin and eye health.

What will we look for in you?

• Ideally you'll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors.
• Experience of working within a target driven and fast paced environment.
• Proven people management skills, capable of building and leading high performing teams.
• Excellent organizational and communication skills
• Experience of P&L Accounts or budgetary management to control costs.
• A positive 'can do' attitude.
• Drive, determination and ability to overcome ambiguity and the daily challenges of 'management'.
• A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage.
• Genuine desire to work in the Aesthetic and Optical Industries.

Optical Express is an equal opportunities employer.