Clinic Front Desk & Patient Experience Coordinator

JD Healthcare Group; Guildford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

32 days annual leave

Life assurance

Pension plan

Workplace Nursery Scheme

MyGym discounts

Staff treatment discounts

EV Car Scheme

Cycle2Work

Health and wellness programmes

Ongoing learning and development

Job summary

JD Healthcare Group is seeking a Clinic Coordinator for Surrey Park Women's Clinic to manage front-of-house operations. In this role, you will ensure a welcoming environment for patients while supporting clinic management in day-to-day operations.

Ideal candidates will excel in a fast-paced setting, with strong interpersonal and communication skills. Responsibilities include appointment scheduling, patient registrations, and stock management.

Qualifications

• Excellent interpersonal and communication skills.
• Confident user of Microsoft Office and patient management systems.
• Strong ability to manage multiple priorities in a busy environment.
• A friendly and patient-focused approach.

Responsibilities

• Act as the first point of contact for reception-related queries.
• Support with new patient bookings across women’s health services.
• Manage patient queries and bookings efficiently.
• Oversee appointment scheduling and financial reporting.
• Coordinate stock control for reception and clinic supplies.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Patient management systems

CRM platforms

Electronic medical records

Organizational skills

Multi-tasking

Job description

JD Healthcare Group is seeking a Clinic Coordinator for Surrey Park Women's Clinic to manage front-of-house operations. In this role, you will ensure a welcoming environment for patients while supporting clinic management in day-to-day operations.

Ideal candidates will excel in a fast-paced setting, with strong interpersonal and communication skills. Responsibilities include appointment scheduling, patient registrations, and stock management.