Administrative Support Manager: Cancer Care Scheduling

The Christie NHS Foundation Trust; Macclesfield; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Christie NHS Foundation Trust is seeking an Administration Support Manager to lead the admin team at Macclesfield. You will oversee scheduling for SACT/haematology, staff management, and training, ensuring timely bookings and high-quality patient support across clinical services.

You will coordinate with centre leadership, manage rosters and leave, and drive continuous improvements in administration workflows while maintaining patient pathways and service standards.

Qualifications

• Experience leading/admin staff in a clinical setting.
• Proven ability to manage scheduling and patient pathways.
• Excellent communication and conflict-resolution skills.

Responsibilities

• Provide a full scheduling service for clinical teams to ensure timely bookings and patient pathway support.
• Delegate duties to team members to maintain workflow and coverage.
• Manage rotas and annual leave, escalating issues to managers as needed.
• Support patient queries and complaints with a clear, caring approach.
• Train new staff and supervise ongoing professional development within the team.

Skills

Scheduling management

Staff supervision

Communication skills

Training and development

Patient administration systems

Tools

Care-flow

Job description

The Christie NHS Foundation Trust is seeking an Administration Support Manager to lead the admin team at Macclesfield. You will oversee scheduling for SACT/haematology, staff management, and training, ensuring timely bookings and high-quality patient support across clinical services.

You will coordinate with centre leadership, manage rosters and leave, and drive continuous improvements in administration workflows while maintaining patient pathways and service standards.