Clinic Administration & Patient Access Coordinator

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 18,000 - 24,000; Full time

Job summary

Dorset HealthCare Orthotics Service is recruiting a Clinic Support Administrator for Maple Place in Poole. The post is a full-time equivalent role of 22.5 hours per week, with potential for part-time consideration. Working hours are 8:00–16:00 on Wednesday, Thursday and Friday.

The role involves day-to-day office tasks, answering phones, referrals, EPR use, appointment bookings, enquiries, and ordering. DBS check required and sponsorship not available.

Qualifications

• Experience in busy clinic reception environments.
• Excellent communication skills and advanced typing.
• Exceptional attention to detail and ability to cope under pressure.

Responsibilities

• Day-to-day office tasks: answering the phone, registering referrals, use of EPR, booking appointments, dealing with enquiries and placing orders.
• Telephone and face-to-face contact with patients and clinicians, supporting the Orthotics Service.

Job description

Dorset HealthCare Orthotics Service is recruiting a Clinic Support Administrator for Maple Place in Poole. The post is a full-time equivalent role of 22.5 hours per week, with potential for part-time consideration. Working hours are 8:00–16:00 on Wednesday, Thursday and Friday.

The role involves day-to-day office tasks, answering phones, referrals, EPR use, appointment bookings, enquiries, and ordering. DBS check required and sponsorship not available.