Clinic Support Administrator

Dorset Healthcare; Poole; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

DBS check funded

Job summary

Dorset HealthCare Orthotics Service is seeking a Clinic Support Administrator to join the Poole team at Maple Place. The post will involve day-to-day office tasks, answering the phone, registering referrals, using EPR, booking appointments, handling enquiries, and placing orders in a busy clinic and reception setting.

You will interact with the public and clinicians daily, and the Trust will cover the cost of a Standard DBS check.

Qualifications

• Excellent communication skills and attention to detail.
• Advanced typing skills and ability to work under pressure.

Responsibilities

• Answering phone and handling general enquiries.
• Register referrals and book appointments.
• Use of EPR (Electronic Patient Record) systems.
• Place orders and manage clinic supplies.
• Provide information to patients and liaise with clinicians.

Job description

Dorset HealthCare Orthotics Service has a full-time vacancy for a Clinic Support Administrator based at Maple Place in Poole., The post holder will be responsible for managing the day-to-day office-based tasks, such as answering the phone, registering referrals, use of EPR (Electronic Patient Record), booking appointments, dealing with enquiries, and placing orders.

You will have, telephone and face-to-face contact with members of the public, daily communication with clinicians, other Health Care Professionals, and members of the Trust.

We are looking for a motivated individual with an eagerness to assist the team in any way required.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

The Orthotics Service is a small but busy service, and we are looking for an adaptable and self-motivated individual to join our team. You will have excellent communication skills, advanced typing skills, exceptional attention to detail, and can cope well under pressure in a busy clinic and reception environment.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.