Care Coordinator & Reception Specialist (PCN)

Wessex LMCs Ltd.; Lower Blandford St Mary; Hybrid; GBP 15,000 - 21,000; Part time

Job summary

Bournemouth East Collaborative Primary Care Network is seeking a friendly Reception/Admin (Care Coordinator) to join our Bournemouth team. This role supports clinical teams, handles front-desk tasks, and coordinates patient care across PCN sites along the Dorset coast.

You will work 26 hours per week with fixed shifts, providing administration support, appointment coordination, and patient communications. A DBS check is required and training will be provided.

Qualifications

• Enhanced DBS clearance required.
• Experience in healthcare setting preferred.
• Proficient in MS Office and strong IT literacy.

Responsibilities

• Provide cross-cover between PCN teams (Enhanced Care, Pharmacy, Treatment Centre).
• Manage care home phone, emails, appointments, and recalls.
• Create and manage Pharmacy clinics.
• Diary management and minute taking for meetings.
• Assist with medicines reconciliation from hospital discharges.
• Signpost patients to appropriate health and wellbeing resources.

Skills

IT skills

MS Office

Organization

Empathy

Tools

Teamnet

S1 ledgers

ICE system

Job description

Bournemouth East Collaborative Primary Care Network is seeking a friendly Reception/Admin (Care Coordinator) to join our Bournemouth team. This role supports clinical teams, handles front-desk tasks, and coordinates patient care across PCN sites along the Dorset coast.

You will work 26 hours per week with fixed shifts, providing administration support, appointment coordination, and patient communications. A DBS check is required and training will be provided.