Client Training & Services Administrator

Trimble Inc.; Newcastle; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Trimble Inc. is looking for a proactive Client Services Administrator to organise training sessions, handle client queries, and share client information with internal teams.

You'll report to the Solutions & Education Services Manager and work with support, training and sales to ensure clients receive excellent, ongoing training and support. Location options include Leeds, Milton Keynes or Newcastle Upon Tyne, UK, with a requirement to be in the office four days a week.

Qualifications

• 2+ years experience in a fast-paced administrative role in a fast-paced business sector.
• Strong organisation and calendar management skills.
• Excellent verbal and written communication with clients.

Responsibilities

• Coordinate and schedule client training sessions.
• Document and monitor training outcomes in Salesforce.
• Advise clients on suitable training solutions and respond to enquiries.
• Interface with support, training and sales teams to ensure client satisfaction.
• Record all customer communications in Salesforce and track timelines.

Skills

Administrative experience

Organisational skills

Customer focus

Time management

Written and verbal communication

Job description

Trimble Inc. is looking for a proactive Client Services Administrator to organise training sessions, handle client queries, and share client information with internal teams.

You'll report to the Solutions & Education Services Manager and work with support, training and sales to ensure clients receive excellent, ongoing training and support. Location options include Leeds, Milton Keynes or Newcastle Upon Tyne, UK, with a requirement to be in the office four days a week.