Client Support & Coordination Specialist — 25 Days Holiday

Lloyd Recruitment Services Ltd; East Grinstead; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Pension contribution

Cycle to work scheme

Job summary

Lloyd Recruitment Services Ltd on the outskirts of East Grinstead is seeking a Client Support Administrator to join a busy operations team. You will coordinate service bookings and client communications, liaise with assessors and internal departments, and keep client records up to date.

This varied, deadline-driven role requires good IT skills, Excel and CRM experience, and the ability to work independently or as part of a team.

Qualifications

• Experience in an administration, coordination, or scheduling role.
• Excellent written and verbal communication skills.
• Great attention to detail and ability to multitask.
• Solid IT skills including Excel and CRM systems.
• Confident working independently and as part of a team.
• Structured, deadline-driven environment.
• Due to high application volumes, only shortlisted candidates will be contacted.

Responsibilities

• Coordinating service bookings and client communications.
• Liaising with assessors, clients, and internal departments to ensure accurate and timely service delivery.
• Updating and maintaining client records across internal systems.
• Monitoring performance data and supporting reporting for management.
• Supporting process improvements and team-wide admin projects.
• Handling incoming queries and escalating when necessary.
• Maintaining quality control processes.

Skills

Communication skills

Attention to detail

Excel

CRM systems

Independent worker

Tools

Excel

CRM systems

Job description

Lloyd Recruitment Services Ltd on the outskirts of East Grinstead is seeking a Client Support Administrator to join a busy operations team. You will coordinate service bookings and client communications, liaise with assessors and internal departments, and keep client records up to date.

This varied, deadline-driven role requires good IT skills, Excel and CRM experience, and the ability to work independently or as part of a team.