Client Success Partner — Drive Value for Global Leaders

Gartner; Egham; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Collaborative culture

Professional development

Unlimited growth opportunities

Job summary

Gartner is seeking a Client Success Associate to onboard clients, prove the value of Gartner services, and drive engagement across products used by large client teams. You will work with executives to surface priorities and align Gartner resources to support critical business needs.

Location includes Egham, UK or Barcelona, Spain, and you will collaborate with internal teams to deliver best-in-class service, measure impact, and foster long-term client success.

Qualifications

• Bachelor's degree preferred.
• 6+ months relevant professional or internship experience.
• Fluent in Norwegian & English at business level.

Responsibilities

• Partner with clients across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales to ensure success with Gartner subscriptions.
• Introduce Gartner services and capabilities to prospective & new clients, handle account management, and connect clients with Gartner experts.
• Identify client priorities and align Gartner resources to maximize ROI of Gartner membership.
• Collaborate with internal Gartner stakeholders to drive service delivery and share best practices.
• Leverage insights and metrics to drive client engagement, satisfaction, retention and growth.

Skills

Client management

Communication

Collaboration

Prioritization

Influencing

Education

Bachelor's degree

Job description

Gartner is seeking a Client Success Associate to onboard clients, prove the value of Gartner services, and drive engagement across products used by large client teams. You will work with executives to surface priorities and align Gartner resources to support critical business needs.

Location includes Egham, UK or Barcelona, Spain, and you will collaborate with internal teams to deliver best-in-class service, measure impact, and foster long-term client success.