Client Success Manager – Insurance Onboarding & Relationships

AmTrust International; Nottingham; On-site; GBP 40,000 - 56,000; Full time

Job summary

AmTrust International is seeking a Client Success Manager based in Nottingham or Dublin, to own and nurture key client relationships within the insurance sector.

You will project-manage onboarding of new clients and delegated authority arrangements, acting as the link between clients, underwriting teams, and operations to ensure a seamless, proactive client experience and continuous service improvement.

Qualifications

• Experience managing client relationships within the insurance, reinsurance, or financial services sectors.
• Strong understanding of delegated authority or insurance operations.
• Proven track record delivering complex projects while collaborating with multiple stakeholders.

Responsibilities

• Support the successful delivery and management of client relationships, acting as the key link between clients, underwriting teams and operational functions.
• Own key client relationships and project-manage onboarding and delegated authority arrangements.
• Collaborate with underwriting and operational teams to resolve complex challenges and drive service excellence.

Skills

Client relationship management

Insurance operations

Project delivery

Stakeholder management

Job description

AmTrust International is seeking a Client Success Manager based in Nottingham or Dublin, to own and nurture key client relationships within the insurance sector.

You will project-manage onboarding of new clients and delegated authority arrangements, acting as the link between clients, underwriting teams, and operations to ensure a seamless, proactive client experience and continuous service improvement.