Client Success Manager

AmTrust International; Nottingham; Presencial; GBP 40.000 - 56.000; Jornada completa

Descripción de la vacante

AmTrust International is seeking a Client Success Manager based in Nottingham or Dublin, to own and nurture key client relationships within the insurance sector.

You will project-manage onboarding of new clients and delegated authority arrangements, acting as the link between clients, underwriting teams, and operations to ensure a seamless, proactive client experience and continuous service improvement.

Formación

• Experience managing client relationships within the insurance, reinsurance, or financial services sectors.
• Strong understanding of delegated authority or insurance operations.
• Proven track record delivering complex projects while collaborating with multiple stakeholders.

Responsabilidades

• Support the successful delivery and management of client relationships, acting as the key link between clients, underwriting teams and operational functions.
• Own key client relationships and project-manage onboarding and delegated authority arrangements.
• Collaborate with underwriting and operational teams to resolve complex challenges and drive service excellence.

Conocimientos

Client relationship management

Insurance operations

Project delivery

Stakeholder management

Descripción del empleo

AmTrust is a global insurance provider offering risk management solutions and business underwriting. Today, AmTrust International underwrites over $1.8 billion of gross written premiums and employs more than 1,500 employees globally.

We are currently looking for a Client Success Manager to join our team based out of either our Dublin or Nottingham office.

The role will support the successful delivery and management of client relationships, acting as the key link between our clients, underwriting teams, and operational functions to ensure a seamless and efficient client experience.

This is an exciting opportunity to join a growing function at the heart of the business. As a Client Success Manager, you will take ownership of key client relationships, project manage the onboarding of new clients and delegated authority arrangements, and work closely with underwriting and operational teams to resolve complex challenges. The role offers significant exposure across the business and the opportunity to influence stakeholders at all levels while driving service excellence and continuous improvement.

To be successful in this role, you will have demonstrable experience managing client relationships within the insurance, reinsurance, or financial services sector, a strong understanding of delegated authority or insurance operations, and a proven track record of delivering complex projects while collaborating effectively across multiple stakeholders and functions.

For more information, click here for the Job Description.