Client Success Consultant, Data Feeds

S&P Global; Greater London; Presencial; GBP 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health care

Flexible downtime

Continuous learning

Invest in your future

Family friendly perks

Beyond the basics

Resumo da oferta

S&P Global Market Intelligence is seeking a Client Service Associate in London to provide frontline support for the Xpressfeed product. You will learn data packages, apply finance knowledge, and use SQL to answer client questions, acting as the bridge between end-users and product teams.

The role offers growth potential to Solutions Architect after ~18 months, with access to diverse datasets and a collaborative team in a fast-paced financial information environment.

Qualificações

• Bachelor’s degree in Finance, Business, Accounting, Economics or related field.
• Experience with Outlook, Word, and PowerPoint.
• Knowledge of corporate accounting statements: income statement, balance sheet, cash flow.
• Excellent written and verbal interpersonal skills; detail-oriented and able to multitask.
• Team-player mentality with flexibility in a dynamic environment.

Responsabilidades

• Respond to inquiries for data feed clients
• Improve technical expertise with UAT, MS Excel, and SQL
• Provide professional, timely, quality support of feed-based products
• Record accurate and timely tracking of client issues in CRM
• Document solutions and product updates
• Collaborate with internal teams to route concerns, requests and sales leads
• Stay current on existing and newly developed product offerings

Formação académica

Bachelor’s degree in Finance

Ferramentas

Capital IQ

SQL

Excel

Outlook

Word

PowerPoint

Descrição da oferta de emprego

S&P Global Market Intelligence is seeking a Client Service Associate in London to provide frontline support for the Xpressfeed product. You will learn data packages, apply finance knowledge, and use SQL to answer client questions, acting as the bridge between end-users and product teams.

The role offers growth potential to Solutions Architect after ~18 months, with access to diverse datasets and a collaborative team in a fast-paced financial information environment.