Client Support Administrator

The Recruitment Consultancy Ltd; Worthing; On-site; GBP 17,500 - 21,500; Full time

Job summary

A leading credit management service provider in England is seeking a motivated individual to manage client relationships and handle data processing responsibilities. The ideal candidate will demonstrate excellent communication and customer service skills alongside a solid knowledge of Microsoft Office. The role offers a starting salary of £17,500, with potential increases based on performance and competency assessments, alongside opportunities for quarterly variable pay based on achieving targets.

Qualifications

• Good knowledge of Microsoft Office applications such as Word and Excel.
• Self-motivated with excellent communication skills.
• Team player with strong customer service skills.

Responsibilities

• Look after a specific client and liaise between the client and internal departments.
• Process data feeds and reports, ensuring accuracy at all times.
• Analyse and reconcile account data regularly.

Skills

Microsoft Office applications

Communication skills

Customer service skills

Job description

Overview

Our client is one of the largest credit management service providers in Europe and the market leader in the UK and Ireland. Part of a group that employs over 950 people and is continually growing, they believe that people are the most important asset and aim to recruit, retain, develop and motivate each individual offering them the opportunity to succeed.

Responsibilities

• Look after a specific client which could be a bank or similar third party and liaise between the client and other internal departments to provide or request any information that may be needed.
• You will be responsible for processing data feeds and reports ensuring all information is correct and complete as well as analysing and reconciling account data regularly.

Qualifications

• Good knowledge of Microsoft Office applications, i.e Word, Excel and some administrative experience.
• The ideal candidate will be self-motivated and have excellent communication skills with the ability to use their own initiative.
• You will ensure high levels of accuracy at all times and be a team player with excellent customer service skills.

Salary and Benefits

The starting salary for this position is £17,500 rising to £21,500 through evidencing progression subject to achieving competency and skills assessment criteria. After successful completion of your probationary period your salary will increase to £18,500. Salary reviews are held 6 monthly in June and November.

You will also have the opportunity to earn variable pay which can be up to 14% annually of your salary which is paid quarterly, based on achieving your monthly KPIs and targets.

Opportunity

If you would like to join a rapidly expanding company that offers excellent career opportunities then this could be the role for you.

This opportunity is advertised by The Recruitment Consultancy which is operating as an Employment Agency.