Client-Site Account Coordinator

Proman; Birmingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

Proman in Aston, Birmingham is seeking an On-Site Account Coordinator to join our client’s premises. You will be the key contact between the business and the client, ensuring smooth daily operations, recruitment, worker engagement, and on-site performance management.

This role offers a fast-paced environment, strong relationship-building opportunities, and a chance to contribute to payroll processes while maintaining high service levels.

Qualifications

• Able to work in a high-volume, fast-moving environment.
• Excellent administrative and organisational skills.
• Strong communication skills, both verbal and written.

Responsibilities

• Oversee recruitment, onboarding, inductions, and site tours for temporary staff
• Monitor worker attendance and performance, escalating issues as needed
• Conduct regular reviews and performance meetings with staff
• Collaborate with the client's management team, attending weekly meetings and reviewing key data
• Analyse and manage site performance on a daily basis
• Build and maintain positive working relationships with both the client and the workforce
• Complete all associated administration and payroll tasks in a timely and accurate manner
• Remain professional and composed under pressure

Skills

Quick learner

Strong communication

Self-motivated

Detail-oriented

Team player

Independent work

Relationship management

Job description

Proman in Aston, Birmingham is seeking an On-Site Account Coordinator to join our client’s premises. You will be the key contact between the business and the client, ensuring smooth daily operations, recruitment, worker engagement, and on-site performance management.

This role offers a fast-paced environment, strong relationship-building opportunities, and a chance to contribute to payroll processes while maintaining high service levels.