Onsite Coordinator

Proman; Birmingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

Proman in Aston, Birmingham is seeking an On-Site Account Coordinator to join our client’s premises. You will be the key contact between the business and the client, ensuring smooth daily operations, recruitment, worker engagement, and on-site performance management.

This role offers a fast-paced environment, strong relationship-building opportunities, and a chance to contribute to payroll processes while maintaining high service levels.

Qualifications

• Able to work in a high-volume, fast-moving environment.
• Excellent administrative and organisational skills.
• Strong communication skills, both verbal and written.

Responsibilities

• Oversee recruitment, onboarding, inductions, and site tours for temporary staff
• Monitor worker attendance and performance, escalating issues as needed
• Conduct regular reviews and performance meetings with staff
• Collaborate with the client's management team, attending weekly meetings and reviewing key data
• Analyse and manage site performance on a daily basis
• Build and maintain positive working relationships with both the client and the workforce
• Complete all associated administration and payroll tasks in a timely and accurate manner
• Remain professional and composed under pressure

Skills

Quick learner

Strong communication

Self-motivated

Detail-oriented

Team player

Independent work

Relationship management

Job description

On-Site Account Coordinator
Location: Aston, Birmingham
Salary: £28,000 - £30,000 per annum( depending on experiance)
Hours: Monday to Friday, 40 hours per week

We're currently seeking a motivated and professional On-Site Account Coordinatorto join our team, working directly at our client's premises. This is an exciting opportunity for someone who is passionate about people, thrives in a fast-paced environment, and enjoys building strong, collaborative relationships.

About the Role

As the On-Site Account Coordinator you will be the key point of contact between our business and the client, ensuring the smooth delivery of daily operations and maintaining high levels of service satisfaction. You will take ownership of recruitment, worker engagement, and on-site performance management, while also supporting administrative and payroll processes.

Key Responsibilities

• Oversee recruitment, onboarding, inductions, and site tours for temporary staff


• Monitor worker attendance and performance, escalating issues as needed


• Conduct regular reviews and performance meetings with staff


• Collaborate with the client's management team, attending weekly meetings and reviewing key data


• Analyse and manage site performance on a daily basis


• Build and maintain positive working relationships with both the client and the workforce


• Complete all associated administration and payroll tasks in a timely and accurate manner


• Remain professional and composed under pressure

What We're Looking For

• Quick learner with the ability to apply new skills effectively


• Comfortable working in a high volume, fast-moving environment


• Strong communication skills, both verbal and written


• Enthusiastic, proactive, and passionate about supporting people


• Self-motivated, with the ability to manage multiple priorities


• Detail-oriented with excellent administrative and organisational skills


• A team player who also thrives when working independently


• Skilled at managing relationships throughout the recruitment process

Key Areas of Responsibility

1. Recruitment & Onboarding


2. Candidate Relationship Management


3. Administration & Compliance


4. Payroll Processing


5. Client Engagement & Support

Our Values

At Proman, we live by our values every day:

• People Focused: Empowering | Dynamic | Engaging


• Ethical: Assertive | Collaborative | Integrity


• Winning Mindset: Positive | Problem Solving | Results Driven


• Consistent: Reliable | Resilient | Transparent


• Credible: Accountable | Professional | Growth-Oriented