Client Services Specialist | Harrogate

Synergy Car Leasing; Harrogate; On-site; GBP 18,000 - 30,000; Full time

Job summary

Synergy Car Leasing in Harrogate, North Yorkshire, is hiring a Client Services Administrator to support our Client Services team with day-to-day administration and customer contact.

You will handle email and telephone communication, process documents, create vehicle orders and letters, and ensure FCA Consumer Duty compliance, with opportunities for career progression within a growing company.

Qualifications

• 1–2 years’ experience in an administrative role
• May suit a recent graduate seeking office-based admin work
• Strong attention to detail and organisational ability
• Excellent written and spoken communication

Responsibilities

• Responding to in-life queries and contract amendment requests
• Creating Vehicle Orders from internal systems
• Processing personal identification and finance paperwork
• Creating Welcome Letters and Driver Letters from internal systems
• Liaising with customers by phone and email
• Supporting the Client Services Team as required
• Working to FCA Consumer Duty requirements

Skills

Administrative experience

Communication skills

Organisational skills

Attention to detail

Customer service

Teamwork

Job description

Synergy Car Leasing in Harrogate, North Yorkshire, is hiring a Client Services Administrator to support our Client Services team with day-to-day administration and customer contact.

You will handle email and telephone communication, process documents, create vehicle orders and letters, and ensure FCA Consumer Duty compliance, with opportunities for career progression within a growing company.