Client Services & Operations Administrator

Clearway Group; Runcorn; On-site; GBP 24,000 - 30,000; Full time

Job summary

The Customer Service Administrator at Clearway Group based in Runcorn coordinates maintenance activities, handles client requests, and supports operational delivery from instruction through billing. You’ll manage client accounts, arrange access, and support the delivery process with strong communication, organisation and problem-solving skills.

In a fast-paced environment you will balance sales and maintenance coordination, liaising with clients and subcontractors to ensure timely updates,

Qualifications

• Excellent client communication via phone and email.
• Strong organisation and problem-solving skills.
• Ability to balance sales and maintenance coordination in a fast-paced environment.

Responsibilities

• Manage client needs via phone and email with professionalism.
• Coordinate access visits and liaise with guarding teams.
• Input quote details, review invoices and support inbox organisation.

Job description

The Customer Service Administrator at Clearway Group based in Runcorn coordinates maintenance activities, handles client requests, and supports operational delivery from instruction through billing. You’ll manage client accounts, arrange access, and support the delivery process with strong communication, organisation and problem-solving skills.

In a fast-paced environment you will balance sales and maintenance coordination, liaising with clients and subcontractors to ensure timely updates,