Client Services & Office Operations Coordinator

Equation Recruitment; Bicester; On-site; GBP 28,000 - 32,000; Full time

Job summary

Equation Recruitment is hiring an Office & Client Services Coordinator in Bicester to keep the day-to-day operations running smoothly. You will be the friendly first point of contact for non-technical client enquiries, manage diaries, admin tasks and coordinate onboarding for new accounts.

In this role you’ll support invoicing, liaise with engineers and management, and ensure accurate client records. A proactive, well-organised approach and strong communication are essential.

Qualifications

• Experience in administration, office coordination or client services.
• Strong organisational and time-management skills.
• Excellent written and verbal communication.

Responsibilities

• Manage the shared inbox and initial call triage.
• Route technical calls to engineers as appropriate.
• Handle overflow calls for non-technical enquiries.
• Coordinate diaries, appointments and scheduling.
• Order office supplies and equipment.
• Support invoicing alongside finance.
• Carry out general office administration.
• Maintain accurate records and processes.

Skills

Administration

Client services

Organisational skills

Phone manners

Relationship building

Tools

Halo

Pax8

Job description

Equation Recruitment is hiring an Office & Client Services Coordinator in Bicester to keep the day-to-day operations running smoothly. You will be the friendly first point of contact for non-technical client enquiries, manage diaries, admin tasks and coordinate onboarding for new accounts.

In this role you’ll support invoicing, liaise with engineers and management, and ensure accurate client records. A proactive, well-organised approach and strong communication are essential.