Client Services Manager

Porthaven Care Homes; Burford; On-site; GBP 28,000 - 38,000; Full time

Job summary

Porthaven Care Homes is seeking a proactive sales professional to secure referrals and grow occupancy in our Burford care home.

You will use CRM tools like Salesforce, report on sales activity, and maintain a first-class customer experience for residents and families. Applicants must be able to work in the UK and will undergo a DBS check.

Join a compassionate team dedicated to providing quality care and building strong relationships with families and community partners.

Qualifications

• Experienced sales professional with consultative sales experience.
• Excellent communication; able to engage with a wide range of people.
• Strong organisational skills and attention to detail.
• Familiar with CRM software, preferably Salesforce.

Responsibilities

• Actively seek referrals through external business development and networking.

Skills

Sales

Empathy

Communication

Tools

Salesforce

Job description

Cotswold Gate Care Home, Forest Grv, Burford OX18 4FF

Full Time Position - Monday to Friday - 9am to 5pm - Competitive Salary

About the role:

Make a difference to people's lives every day with a rewarding career at Porthaven Care Homes. Whether you are new to the care sector or have experience, working within a Porthaven care home can be incredibly fulfilling.

About you

You will be an experienced sales professional, ideally already in a role dealing with complex or consultative sales in a targeted environment. As important as your sales skills, is your natural ability to show empathy and deal professionally with a variety of difficult and sometimes emotionally challenging situations. Your communication skills are second to none and you will be able to relate positively to and engage with a wide range of people.

The role requires strong personal and professional presentation, as well as attention to detail and excellent organisational skills. You must be able to actively seek referrals through external business development and networking, often without prior introduction.

Excellent IT skills are essential, and you will be familiar with using a sales CRM software package such as SalesForce. You must be able to report accurately all key sales and marketing information in a timely manner adhering to deadlines. Above all, you must have a passion for delivering a first-class customer experience and the ability to maintain a positive and cheerful disposition.

The successful candidate will be subject to the provision of satisfactory references and a Disclosure and Barring Service (DBS) check, and they must be authorised to work in the United Kingdom.

Porthaven are proud to have signed the Armed Forces Covenant pledging our commitment and support to the Armed Forces community, veterans, reservists and their families.