Client Services & Front Desk Coordinator

Clan Cancer Support; Aberdeen City; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Clan Cancer Support in Aberdeen seeks a Client Relations Administrator to deliver a welcoming experience for clients and visitors. You will coordinate front-of-house activities, including greeting people for cancer support, group work or therapies, and check-in/out of the B&B accommodation.

As the first point of contact, you will manage enquiries and keep the client database updated using Microsoft Office and CRM systems, contributing to a warm, efficient service throughout the centre.

Qualifications

• Strong verbal and written communication skills.
• Highly efficient administrator with proactive approach.
• Ability to prioritise tasks effectively, flexible and resilient.

Responsibilities

• Greet clients and visitors and manage front-of-house activity.
• Coordinate check-in and check-out of B&B accommodation and group work/therapies.
• Update and maintain the client database and handle enquiries.

Skills

Communication skills

Attitude & engagement

Administration

Prioritisation & learning

Tools

Microsoft Office

CRM systems

Job description

Clan Cancer Support in Aberdeen seeks a Client Relations Administrator to deliver a welcoming experience for clients and visitors. You will coordinate front-of-house activities, including greeting people for cancer support, group work or therapies, and check-in/out of the B&B accommodation.

As the first point of contact, you will manage enquiries and keep the client database updated using Microsoft Office and CRM systems, contributing to a warm, efficient service throughout the centre.