Client Services Executive

Finelight Media; Norwich; On-site; GBP 25,000 - 45,000; Full time

Benefits offered by this job

Uncapped commission

25 days holiday annually

Early finish every Friday

Free breakfast in the office on Friday

Subsidised gym membership

Enhanced parental leave

Job summary

Finelight Media Ltd in Norwich is seeking a motivated Client Services Executive to join our growing sales team. You will generate revenue by selling digital advertising, sponsorships for newsletters/webinars and events, and lead generation solutions to existing and new B2B clients.

The role emphasizes building strong client relationships, identifying opportunities, presenting tailored campaigns, collaborating with internal teams, and delivering accurate forecasts and reports to management.

Qualifications

• Minimum of 2 years of B2B media sales experience in digital advertising and media sponsorship.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Excellent communication and presentation skills, with the ability to articulate concepts concisely.

Responsibilities

• Identify and prospect new B2B clients, build and manage a robust sales pipeline.
• Develop and maintain strong relationships with existing clients to maximise account growth and retention.
• Conduct needs assessments and provide tailored solutions to meet client objectives and budgets.
• Present and communicate the value proposition of our digital advertising and sponsorship services.
• Collaborate with internal teams to create compelling proposals and customised campaigns.
• Negotiate and close deals, ensuring client satisfaction and achievement of sales targets.
• Stay up to date with industry trends and market developments to identify new business opportunities.
• Provide accurate sales forecasts and reports to the sales management team.

Skills

B2B sales

Digital advertising

Sponsorship sales

CRM software

Lead generation

Forecasting & reporting

Tools

CRM software

Job description

Job summary

Finelight Media Ltd is a rapidly expanding media company with market leading B2B media brands, and dynamic marketing & creative services. As a forward-thinking organisation, we are dedicated to providing real growth for our clients and team members.

We are seeking highly motivated and experienced Client Services Executive to join our growing sales team. In this role, you will be responsible for generating revenue by selling Digital Advertising, sponsorship of our Newsletters/Webinars/Events and Lead Generation solutions to our existing and new B2B clients.

Main responsibilities/activities will include, but not limited to:

• Identify and prospect new B2B clients, build and manage a robust sales pipeline.
• Develop and maintain strong relationships with existing clients to maximise account growth and retention.
• Conduct needs assessments and provide tailored solutions to meet client objectives and budgets.
• Present and effectively communicate the value proposition of our digital advertising and sponsorship services.
• Collaborate with internal teams to create compelling proposals and customised campaigns.
• Negotiate and close deals, ensuring client satisfaction and achievement of sales targets.
• Stay up to date with industry trends and market developments to identify new business opportunities.
• Provide accurate sales forecasts and reports to the sales management team.

Essential criteria

• Minimum of 2 years of B2B media sales experience in digital advertising and media sponsorship.
• Proven track record of meeting or exceeding sales targets and driving revenue growth. Strong understanding of digital advertising, lead generation campaigns, and sponsorship sales.
• Excellent communication and presentation skills, with the ability to articulate concepts concisely.
• Demonstrated ability to build and maintain client relationships.
• Self-motivated and results-driven, with a passion for exceeding expectations.
• Strong negotiation and closing skills, with the ability to overcome objections effectively.
• Proficient in using CRM software and other sales tools to manage leads and track sales activities. Personal attributes
• Highly self-motivated and driven by achieving sales goals.
• Excellent interpersonal skills, with the ability to build rapport with diverse client profiles.
• Resilient and adaptable in a fast-paced and dynamic sales environment.
• Creative thinker with a problem-solving mindset.
• Strong team player who collaborates effectively with internal stakeholders.

Benefits

• Uncapped commission
• 25 days holiday annually – plus bank holidays.
• An early finish every Friday
• Free breakfast in the office on Fridays
• Subsidised gym membership
• Enhanced parental leave