Client Payroll Lead

Portfolio Payroll; City Of London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Portfolio Payroll in the City of London is seeking a skilled payroll professional to deliver accurate BAU payroll processing for a varied portfolio of clients within a busy bureau.

You will onboard new clients, respond to queries, and collaborate with teammates to ensure compliant submissions and timely, high-quality service.

Qualifications

• Experience within bureau payroll or a multi-client environment.
• Strong understanding of UK payroll legislation.
• Confident communicator with a client-focused mindset.
• Ability to manage deadlines and prioritise a varied workload.
• A team player who enjoys working collaboratively in a supportive environment.

Responsibilities

• Client payroll processing - Manage end-to-end payroll cycles for a varied portfolio, ensuring accuracy, compliance, and timely delivery.
• Client onboarding - Support new clients joining the bureau, gathering data, setting up payrolls, and ensuring a smooth transition.
• Client queries - Act as a trusted point of contact, resolving payroll-related questions with professionalism and clarity.
• Team collaboration - Work closely with colleagues to share knowledge, support busy periods, and maintain consistent service standards.
• Compliance & reporting - Ensure all statutory submissions, audits, and documentation are completed accurately.

Job description

Portfolio are proud to be working with this respected chartered accountancy firm supporting a diverse and blended portfolio of clients across multiple sectors. Working within a collaborative payroll team, you'll deliver accurate, compliant, and timely BAU payrolls while providing a high-quality service to both new and long-standing clients.

Key Responsibilities

• Client payroll processing - Manage end-to-end payroll cycles for a varied portfolio, ensuring accuracy, compliance, and timely delivery.
• Client onboarding - Support new clients joining the bureau, gathering data, setting up payrolls, and ensuring a smooth transition.
• Client queries - Act as a trusted point of contact, resolving payroll-related questions with professionalism and clarity.
• Team collaboration - Work closely with colleagues to share knowledge, support busy periods, and maintain consistent service standards.
• Compliance & reporting - Ensure all statutory submissions, audits, and documentation are completed accurately.

What They are Looking For

• Experience within bureau payroll or a multi-client environment.
• Strong understanding of UK payroll legislation.
• Confident communicator with a client-focused mindset.
• Ability to manage deadlines and prioritise a varied workload.
• A team player who enjoys working collaboratively in a supportive environment.

What You'll Gain

• Exposure to a wide range of clients and payroll complexities.
• A structured, supportive team environment with opportunities to grow.
• The chance to build long-term client relationships within a respected accountancy setting.

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