Client Payroll Lead

Portfolio Credit Control; City Of London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Portfolio Credit Control is seeking a diligent payroll administrator to join a collaborative bureau payroll team within a chartered accountancy setting. You will manage end-to-end UK payroll for a varied client portfolio, ensuring accuracy, compliance, and timely delivery, while onboarding new clients and handling payroll-related queries with a client-focused mindset.

The role offers exposure to diverse payroll complexities and a structured, supportive environment where you can grow and build

Qualifications

• Experience within bureau payroll or a multi-client environment.
• Strong understanding of UK payroll legislation.
• Confident communicator with a client-focused mindset.
• Ability to manage deadlines and prioritise a varied workload.
• A team player who enjoys working collaboratively in a supportive environment.

Responsibilities

• Client payroll processing – Manage end-to-end payroll cycles for a varied portfolio, ensuring accuracy, compliance, and timely delivery.
• Client onboarding – Support new clients joining the bureau, gathering data, setting up payrolls, and ensuring a smooth transition.
• Client queries – Act as a trusted point of contact, resolving payroll-related questions with professionalism and clarity.
• Team collaboration – Work closely with colleagues to share knowledge, support busy periods, and maintain consistent service standards.
• Compliance & reporting – Ensure all statutory submissions, audits, and documentation are completed accurately.

Skills

Bureau payroll experience

Client communication

Deadline management

Team collaboration

Job description

Portfolio are proud to be working with this respected chartered accountancy firm supporting a diverse and blended portfolio of clients across multiple sectors. Working within a collaborative payroll team, you’ll deliver accurate, compliant, and timely BAU payrolls while providing a high‑quality service to both new and long‑standing clients.

Key Responsibilities

• Client payroll processing – Manage end‑to‑end payroll cycles for a varied portfolio, ensuring accuracy, compliance, and timely delivery.
• Client onboarding – Support new clients joining the bureau, gathering data, setting up payrolls, and ensuring a smooth transition.
• Client queries – Act as a trusted point of contact, resolving payroll‑related questions with professionalism and clarity.
• Team collaboration – Work closely with colleagues to share knowledge, support busy periods, and maintain consistent service standards.
• Compliance & reporting – Ensure all statutory submissions, audits, and documentation are completed accurately.

What They are Looking For

• Experience within bureau payroll or a multi‑client environment.
• Strong understanding of UK payroll legislation.
• Confident communicator with a client‑focused mindset.
• Ability to manage deadlines and prioritise a varied workload.
• A team player who enjoys working collaboratively in a supportive environment.

What You’ll Gain

• Exposure to a wide range of clients and payroll complexities.
• A structured, supportive team environment with opportunities to grow.
• The chance to build long‑term client relationships within a respected accountancy setting.

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INDPAY

The Portfolio Group are acting on behalf of our client in recruiting for this position.